Terms and Conditions
1. Introduction
Welcome to Al Anaqh Event Planning WLL. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services. By using our website or engaging with our services, you agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use our services.
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site and services after any changes constitutes acceptance of those changes. Please review this page periodically.
2. Services Provided
We specialize in organizing, managing, and executing events such as:
- Weddings
- Special occasions
- Cultural events
- Corporate meetings and events
Our services include venue selection, event design, supplier coordination, on-site event management, and overall logistics supervision.
Each service is defined in a formal agreement that outlines the scope, dates, and obligations.
3. User Obligations
By using our services, you agree to:
- Provide us with accurate and complete information.
- Not use the website or services for any illegal or unauthorized purposes.
- Do not copy or exploit any part of our Services or Content without prior written permission.
- Notify us immediately of any breach or unauthorized use.
Failure to comply may result in termination of service.
4. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, videos, and design elements, is the exclusive property of Al Anaqh Event Planning WLL and is protected under Qatar's intellectual property laws. Unauthorized use, reproduction, or distribution of any material is strictly prohibited.
Clients may receive photos or videos of their event as part of our service. Al Anaqh reserves the right to use non-sensitive event content for marketing purposes unless the client explicitly opts out in writing.
5. Disclaimers and Limitation of Liability
We strive to provide accurate, up-to-date information on our website and during consultations. However, we make no warranties or representations regarding the accuracy, reliability, or completeness of any information.
Al Anaqh Event Planning WLL is not liable for:
- Any indirect or consequential losses.
- Delays or failures resulting from external vendors or circumstances beyond our control (e.g., weather, government regulations).
- Damages arising from your use of our site or services.
Use of our services is at your own risk. All services are provided on an "as is" and "as available" basis.
Data Privacy Policy
1. Introduction
Al Anaqh Event Planning WLL is committed to safeguarding your personal data in compliance with Law No. 13 of 2016 on the Protection of Personal Data in the State of Qatar. This policy explains how we collect, use, store, and protect your personal data.
2. Information We Collect
We may collect the following types of personal data:
- Identity data (name, nationality, company name)
- Contact information (email address, phone number, address)
- Event-specific data (event type, date, location, guest details)
- Payment information (billing address, transaction details)
We only collect data that is necessary for delivering our services, enhancing user experience, or fulfilling legal obligations.
3. How We Use Your Data
Your personal data may be used for the following purposes:
- To communicate with you regarding your event or inquiry
- To process bookings and payments
- To customize our services to your preferences
- To improve our website and services through data analytics
- To comply with legal or regulatory obligations
We do not sell or trade your personal data to third parties.
4. Data Sharing and Third Parties
We may share your data with:
- Trusted service providers (e.g., caterers, decorators, photographers) involved in your event
- Payment processors, subject to confidentiality agreements
- Legal or governmental authorities if required by law
We ensure that all third parties maintain appropriate data protection standards.
5. Data Storage and Security
Your data is stored securely on encrypted systems accessible only to authorized personnel. We employ technical and organizational safeguards to prevent unauthorized access, alteration, or disclosure of your personal information.
6. Your Rights
In accordance with Qatari law, you have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent for non-essential processing
- Request deletion or restriction of your data
To exercise these rights, please contact us at info@alanaka.qa.
7. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and gather usage statistics. You can disable cookies via your browser settings, but this may affect certain website functionalities.
8. Changes to this Policy
We may update this policy from time to time. The updated version will be posted on our website with the revision date. Continued use of our services after such changes constitutes your acceptance.
Booking Policy
1. Booking Process
To book our services, clients are required to:
- Submit an inquiry through our website or contact form
- Schedule a consultation to discuss requirements
- Receive and review a formal proposal and quotation
- Sign an official event agreement
- Pay a non-refundable deposit (typically 30–50%) to confirm the booking
The remaining balance is due as specified in the service agreement, usually no later than 14 days prior to the event.
2. Payment Methods
We accept payment via bank transfer, debit/credit cards, and other methods as specified during booking. All payments must be made in Qatari Riyals (QAR) unless otherwise agreed.
Late or missed payments may result in service delays or cancellation without refund.
Exceptions may be considered for force majeure events at the company's discretion.
3. Changes and Rescheduling
Changes to the event date, venue, or services must be submitted in writing and are subject to availability. Additional charges may apply.
4. Force Majeure
We are not responsible for delays, changes, or cancellations due to circumstances beyond our control, including but not limited to natural disasters, government restrictions, political unrest, pandemics, or acts of God.
5. Client Responsibilities
Clients must:
- Provide accurate and complete event information
- Cooperate with our team throughout the planning process
- Make timely decisions and approvals
- Ensure venue access and necessary permissions for setup and execution
Failure to do so may impact the quality and delivery of services.
6. Contact Us
For questions or concerns about these policies, please contact us at:
